At Blackstone Motors, we strive to challenge the typical car dealership experience by offering exceptional customer service, both before and after you buy with us. How you’re treated from the moment you make an enquiry to long after you’ve bought your car matters as much to us as it does to you. That's why we’ve built our dealerships on a foundation of honesty, integrity and kindness. We want buying a car to be as straightforward and enjoyable as possible.
Our sales team is equipped with the latest digital tools to offer you top-tier customer service before you even cross our doors. This allows them to send detailed, personalised video presentations of any car in stock, helping you to make an informed choice when booking a test drive. We can also complete much of the finance application in advance, which speeds up the process between selecting your car and taking it home.
Our sales consultants follow a structured process, during which your confidence and comfort is paramount. You’ll have the opportunity to test drive the car of your choice, as well as to receive free, professional advice from our financial experts. This ensures you have all the information you need, both about the car you’re considering and its available financing options.
At Blackstone Motors, stellar customer service doesn’t start and end with selling cars. When you book a service with us, you get the transparency and assurance you deserve. Our goal is to make every customer feel confident in the service we provide, which is why we use a digital and video vehicle health check system. After each routine service, you’ll receive a detailed video and report of the checks performed – giving you complete clarity on the condition of your vehicle.